Privacy Policy ibetslot — Our Commitment to Data Protection You

01Introduction

Ibetslot understands that trust is the most valuable asset in the relationship between a platform and its users. When you register and use our services, you entrust us with part of your personal information. We do not take this responsibility lightly.

This Privacy Policy explains in detail how ibetslot.vin — operated by ibetslot — collects, uses, stores, and protects the personal information you provide to us or that we obtain while you use this platform.

This policy applies to all ibetslot platform users, including those who access via our official website or mobile app. By using any ibetslot service, you agree to the terms set out in this document. If you do not agree, please discontinue use of our platform.

02Information We Collect

Ibetslot collects various types of information depending on how you interact with our platform. Generally, data falls into two main categories: information you provide directly and information collected automatically.

Information you provide directly:

• Full name, date of birth, gender, and personal identification details during account registration.
• Email address and phone number for communication and verification purposes.
• Bank account number or e-wallet details for processing deposit and withdrawal transactions.
• Identity documents such as MyKad or passport during the identity verification (KYC) process.
• Information you share when communicating with our customer support team.

Automatically collected information:

• IP address, web browser type, operating system, and device information.
• Activity log data including pages visited, games played, and session duration.
• Cookie and similar tracking technology information (further details in Section 06).
• General geolocation data based on your IP address.

03How We Use Your Data

Ibetslot uses collected information solely for legitimate and necessary purposes. We do not use your data for any purpose not stated in this document without first obtaining your consent.

The primary purposes for data use are as follows:

• Account management: To create, verify, and manage your ibetslot account, including processing logins and ensuring account security.
• Transaction processing: To process deposits, withdrawals, and any other financial transactions related to your use of the platform.
• KYC compliance and fraud prevention: To verify your identity, comply with legal requirements, and detect and prevent fraudulent activity or money laundering.
• Customer support: To handle enquiries, complaints, and assistance requests you submit to our support team.
• Experience personalisation: To deliver game recommendations, promotional offers, and more relevant content based on your usage patterns.
• Responsible gaming: To monitor playing patterns and identify early signs of gambling issues, and to enforce limits you have set yourself.
• Platform improvement: To analyse aggregated usage data to understand how users interact with the platform and make improvements.

04Sharing Information with Third Parties

Ibetslot does not sell or trade your personal information. However, there are limited situations where we may need to share certain data with carefully selected third parties.

Data sharing only occurs in the following circumstances:

• Payment processors: Transaction details are shared with approved payment service providers solely to process your deposits and withdrawals.
• Game providers: Limited game session information is shared with third-party game providers such as Pragmatic Play, Evolution Gaming, and others to enable access to their games.
• Legal requirement: We may be required by law or court order to disclose certain information to the relevant authorities.
• Fraud prevention: In cases involving suspected fraud or criminal activity, relevant information may be shared with the appropriate law enforcement agencies.
• Technical service providers: Infrastructure and cloud service providers that help operate the ibetslot platform, bound by strict confidentiality agreements.

All third parties that receive your data from ibetslot are bound by data protection agreements that prohibit them from using that information for any purpose other than those specified.

05Data Security

Ibetslot continually invests in security technology and procedures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Security measures we have implemented include:

• 256-bit SSL encryption for all data transmitted between your browser and ibetslot servers.
• Passwords are stored in hashed form using a strong algorithm — we cannot view your actual password.
• Two-factor authentication (2FA) is available and encouraged for all accounts.
• 24/7 security monitoring for suspicious access attempts.
• Access to user data within ibetslot staff is restricted on a need-to-know basis.
• Regular security testing and audits by independent third parties.

06Cookies & Tracking Technologies

Ibetslot uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions correctly, and analyse usage patterns in aggregate.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login session authentication and language preferences. The platform will not function properly without these cookies.
• Performance cookies: Collects information on how visitors use the platform — most frequently visited pages, error messages received — to help us improve.
• Functional cookies: Remembers your preferences such as preferred odds format, game settings, and saved login details for your convenience.
• Analytics cookies: Helps us understand overall platform usage patterns without identifying individual users.

You may control or disable cookies through your web browser settings at any time. Please note, however, that disabling essential cookies may affect the functionality of the ibetslot platform.

07Your Rights

As an ibetslot user, you have certain rights regarding your personal data that we fully respect.

To exercise any of the rights listed above, please contact the ibetslot customer support team via live chat on the platform. We will process your request within a reasonable timeframe, typically not exceeding 30 working days.

08Data Storage & Deletion

Ibetslot retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.

Generally, active account data is retained for as long as your account remains active on ibetslot. Once an account is closed, related data will be kept for the minimum period required by law — typically between 5 and 7 years — before being permanently deleted or anonymised.

Certain data such as financial transaction records may need to be retained for a longer period to meet reporting and compliance requirements related to finance and anti-money laundering regulations.

When data is no longer needed and there is no legal requirement to retain it, ibetslot will delete or anonymize that data in a secure and irreversible manner.

09Changes to the Privacy Policy

Ibetslot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements.

When significant changes occur, we will notify you via in-platform notifications or through the email registered to your account. The "Updated" date at the top of this document indicates when this Privacy Policy was last reviewed.

Continued use of the ibetslot platform after any amendments to the Privacy Policy are published will be considered acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we manage your data.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how ibetslot manages your personal data, our team is ready to assist.

The fastest way to reach us is through the live chat feature available on the ibetslot platform — our support team operates 24 hours a day, 7 days a week. You may also contact us via our official email.

For requests related to data protection rights such as access, correction, or deletion of data, please clearly state the type of request and include the required identity verification information so we can process your request securely and promptly.